Getting Started with Eagle Sim

Enter your business name and select your brand colors (primary and secondary) to match your business. Optionally add your logo URL. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your admin dashboard will be live at eaglesim.appserviceportal.com/appointments, and you can set your public booking page address anytime under Settings → Booking Page Address.

After purchase, you'll receive an email with your admin login details:

• Admin Dashboard: eaglesim.appserviceportal.com/appointments
• Public Booking Page: the address you choose under Settings → Booking Page Address
• Username: Your email address
• Password: Auto-generated secure password

Log in to the admin dashboard to set up your services, staff, and availability.

• Professional Booking Page — Branded with your logo and colors
• 24/7 Online Booking — Clients book anytime, even while you sleep
• Email & SMS Reminders — Automatic notifications reduce no-shows
• Google Calendar Sync — Two-way sync prevents double bookings
• Client Database — Store customer info and appointment history
• Service & Pricing Setup — Unlimited services with custom durations and prices
• Custom Business Hours — Set availability for each day of the week
• Staff Calendars — Multiple staff members with individual schedules
• Multi-Location Support — Manage multiple business locations
• Appointment History — Track all past and upcoming bookings
• Analytics Dashboard — View bookings, revenue, and trends
• Block-Off Unavailable Times — Lunch breaks, vacations, personal time

Log in at eaglesim.appserviceportal.com/appointments to access your admin dashboard. The main navigation includes:

• Dashboard — Overview showing total services, upcoming appointments, and account status
• Appointments — View and manage all bookings with status filters (Pending, Confirmed, Completed, Cancelled)
• Customers — Access your customer database with contact details and appointment history
• Services — Create and manage bookable services
• Schedule — Set your business hours for each day
• Analytics — View performance reports and booking trends
• Locations — Add multiple business locations
• Staff — Manage team members and assign them to services
• Settings — Configure business info, branding, and booking policies
• Preview — View your public booking page

Go to the Services tab and click + Add Service. For each service, enter:

• Service Name — What clients will see (e.g., "1 Hour Consultation")
• Duration (minutes) — How long the appointment lasts
• Price — Cost of the service (set to $0.00 for free sessions)
• Description — Brief explanation of what's included

Click Save to add the service. Your services appear in a list showing name, duration, price, and status. You can Edit, Deactivate, or Delete any service at any time. Deactivated services won't appear on your public booking page but remain in your system.

Go to the Schedule tab to define when you're open for bookings. For each day of the week:

• Toggle between Open or Closed
• Set the start time and end time for open days

For example, set Monday-Friday from 9:00 AM to 5:00 PM, and mark Saturday-Sunday as Closed. Customers can only book appointments within these defined hours. Time slots outside your business hours won't appear as available.

Go to the Staff tab and click + Add Staff Member. Enter their details:

• Name (required)
• Email — For notifications
• Phone — Contact number
• Title/Role — Their position (e.g., "Senior Stylist")
• Photo — Upload a profile image (JPG, PNG, WEBP)
• Assign to Services — Select which services this staff member can perform

Customers can choose who they want to book with when multiple staff are available.

Go to the Locations tab and click + Add Location. Enter:

• Location Name (required)
• Street Address
• City, State, ZIP Code, Country
• Phone — Location-specific contact number

Add multiple locations if your business operates from different addresses. Customers can select their preferred location when booking.

Click the Settings icon to access Business Settings with three sections:

Business Information:

• Business Name, Email, Phone
• Timezone — Ensure appointments display in correct local time
• Address — Your business location

Branding:

• Logo URL — Displayed on booking page and confirmation emails
• Primary Color and Secondary Color — Applied to your booking interface

Booking Policies:

• Cancellation Notice (hours) — Minimum time before appointment that customers can cancel
• Booking Buffer (minutes) — Time padding between appointments
• Max Advance Booking (days) — How far ahead customers can book
• Minimum Advance Notice (hours) — Required notice before booking
• Currency — USD, EUR, GBP, CAD, or AUD

Go to the Appointments tab to see all bookings. Use the Status Filter to view:

• All Statuses — Every appointment
• Pending — Awaiting confirmation
• Confirmed — Approved appointments
• Completed — Finished sessions
• Cancelled — Cancelled bookings

Each appointment shows the customer name, service, date/time, and status. Click any appointment to view details or update its status.

Go to the Customers tab to access your complete customer list showing Name, Email, Phone, and total Appointments. Click any customer to view their full appointment history and contact information. This database grows automatically as customers book through your page.

Go to the Analytics tab to view business performance metrics:

Key Metrics:

• Total Bookings — Number of appointments booked
• Total Revenue — Income from paid services
• Completed — Successfully finished appointments
• Cancellations — Number of cancelled bookings

Visual Reports:

• Bookings Over Time — Chart showing booking trends by date
• Popular Services — Which services are booked most frequently

Filter by date range to analyze specific periods. Use these insights to optimize your service offerings and identify busy periods.

Share your public booking link (the address you set under Settings → Booking Page Address) on your website, social media, or email signature. When customers visit, they see a professional 3-step booking process:

Step 1 — Select a Service: Services display as cards showing price, duration, and description. Customer selects one and clicks Continue.

Step 2 — Select Date & Time: An interactive calendar shows available dates. After selecting a date, available time slots appear based on your business hours and existing bookings. Customer picks a time and clicks Continue.

Step 3 — Your Information: Customer enters their Full Name (required), Email (required), Phone, and any Additional Notes. A booking summary shows the service, duration, date, and time for review.

After clicking Confirm Booking, customers see a confirmation screen with their appointment details. The system automatically sends a confirmation email with all the booking information. The appointment immediately appears in your admin dashboard for management.

How do clients book appointments? You get a professional online booking page where clients can see your available times, select a service, and book instantly. Share the link on your website, social media, or email signature.

Will it remind clients of their appointments? Yes! Automatic email and SMS reminders are sent before each appointment. This dramatically reduces no-shows and last-minute cancellations.

Can I manage multiple staff members? Absolutely. Create separate profiles for each staff member with their own services and availability. Clients can choose who they want to book with.

Does it sync with my existing calendar? Yes! Two-way Google Calendar sync keeps everything updated in real-time. Appointments booked online appear on your calendar, and blocked times show as unavailable.

Can I set different services and prices? Yes. Create unlimited services with custom names, durations, prices, and descriptions. You control exactly what clients can book and how long each service takes.

Can I block off vacation or unavailable times? Definitely. Set your business hours for each day, and those are the only times available for booking. Closed days and times outside your hours won't appear as bookable.

Where do I log in to manage my bookings? Log in at eaglesim.appserviceportal.com/appointments using the credentials sent to your email after purchase.

How do I get support? Contact Eagle Sim support through the website if you have questions or issues with your appointment booking system.

Enter your email address and choose a password — your CRM account will be created instantly. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your CRM is ready to use immediately. Log in at eaglesim.appserviceportal.com/crm with the email and password you chose during setup.

CRM Core:

• Contacts — Store individual contact details with full address, tags, custom fields, and activity history
• Companies — Manage organizations with industry, revenue, employee count, and related contacts
• Deals — Track your sales pipeline with customizable stages, drag-and-drop kanban board, and list view

Productivity:

• Tasks — Create action items with priorities (low/medium/high/urgent), due dates, and status tracking. Automatic reminders for overdue and upcoming tasks
• Calendar — View meetings, calls, follow-ups, deadlines, and events in monthly/weekly/daily views with color-coded event types
• Email — Send, receive, and track emails with open tracking, conversation threading, folders (inbox/sent/drafts), templates, and auto-appended signatures

Intelligence:

• AI Assistant — Chat with an AI that has full context of your CRM data for instant insights, summaries, and recommendations
• Automations — Build workflows with triggers (contact added, deal stage changed, email received, task completed, tag added), conditions, and automated actions

Dashboard & Analytics:

• Dashboard — KPIs for pipeline value, won/lost deals, win rate, conversion rate, average deal value, contact/task/email counts
• Charts — Pipeline funnel, revenue trends (auto-grouped daily/weekly/monthly), activity breakdown
• Date Filtering — Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or custom range
• Period comparison with previous period change indicators
• Print and export reports

System:

• Settings — Profile management, password changes, email/SMTP configuration, email signature editor
• Trash — Deleted records are kept for recovery. Restore or permanently delete from the Trash page
• Import/Export — Bulk import contacts, companies, deals, and tasks from CSV with field mapping, duplicate detection, and preview. Export any list to CSV
• Tags — Color-coded tag system with autocomplete suggestions across all record types
• Notifications — In-app alerts for new emails, task deadlines, deal changes, and workflow executions

Log in to your CRM at eaglesim.appserviceportal.com/crm. The Dashboard displays your key performance indicators, pipeline charts, revenue trends, top deals, upcoming tasks, and recent activity — all filterable by date range.

The left sidebar provides navigation organized into sections:

• Main: Dashboard
• CRM: Contacts, Companies, Deals
• Productivity: Tasks, Calendar, Email
• Intelligence: AI Assistant, Automations
• System: Settings, Trash

Contacts are individual people you interact with. Go to CRM > Contacts and click "Add Contact". Enter contact information:

• Name: First Name, Last Name
• Communication: Email, Phone, Mobile
• Company: Link to a company record
• Job Details: Job Title, Department
• Address: Street, City, State, Zip, Country
• Other: Lead Source, Tags, Notes, Custom Fields

The contacts list displays Name, Email, Phone, Company, and Created Date in a searchable, sortable table. Click any contact to open the detail panel showing full information, related deals, tasks, and activity timeline. You can add notes directly from the detail panel.

Duplicate Detection: When creating a contact, the system checks for existing records with the same email or phone and displays a warning if duplicates are found.

Bulk Actions: Select multiple contacts using checkboxes to delete in bulk. Export the full list to CSV or import contacts from a CSV file with field mapping and duplicate handling.

Companies represent organizations you do business with. Go to CRM > Companies and click "Add Company". Enter company details:

• Overview: Name, Industry, Website, Email, Phone
• Address: Street, City, State, Zip, Country
• Details: Annual Revenue, Employee Count, Tags, Notes, Custom Fields

The company list is searchable by name, email, phone, and industry. Click any company to view full details, associated contacts, deals, tasks, and activity history.

Duplicate Detection: The system warns when creating companies with the same name or email as existing records.

Deals track your sales opportunities and revenue. Go to CRM > Deals to view your pipeline. Deals can be viewed in two modes:

• Pipeline View (Kanban): Drag-and-drop deals between stages. Each column shows the deal count and total value for that stage.
• List View: Sortable table with search, showing deal name, value, stage, contact, and expected close date.

Click any deal to open the detail panel showing value, stage (with color badge), probability, close dates, linked contact and company, description, tags, and full activity timeline with notes.

To create a deal, click "Add Deal" and enter:

• Name, Value (supports shorthand like "50k" or "2m"), Currency
• Stage, Probability (0-100%)
• Contact, Company
• Expected Close Date, Description, Tags

Default stages: Lead (10%) > Qualified (25%) > Proposal (50%) > Negotiation (75%) > Won (100%) / Lost (0%). Stages are fully customizable — change names, colors, order, and probabilities from the deal settings.

Deal Value Validation: Values are validated and formatted automatically. Shorthand notation (50k, 2m) is supported. Invalid entries show inline error messages.

Activity Logging: Stage changes and value changes are automatically logged in the deal's activity timeline.

Go to Productivity > Tasks and click "Add Task". Enter task details:

• Title, Description
• Status: Pending, In Progress, Completed, Cancelled
• Priority: Low, Medium, High, Urgent
• Due Date/Time
• Linked Contact, Company, or Deal

Tasks are displayed in a searchable, sortable list with status filters. Visual indicators highlight due dates:

• Red row: Overdue tasks (shows "Overdue by X days")
• Amber row: Tasks due today
• Relative labels: "Due tomorrow", "Due in 3 days", etc.

Automatic Reminders: The system checks for overdue and upcoming tasks every 5 minutes and creates notifications. A toast alert appears for overdue tasks. The Dashboard overdue count is clickable to jump to your task list.

Go to Productivity > Calendar to view all scheduled activities. Switch between monthly, weekly, and daily views. Events are color-coded by type:

• Purple: Meetings
• Green: Calls
• Orange: Follow-ups
• Red: Deadlines
• Blue: Other

Create events directly on the calendar with title, description, start/end time, location, contact/deal association, reminders, and recurrence. An upcoming events sidebar shows your next scheduled items.

Go to Productivity > Email to manage all email communications. Features include:

• Inbox: View all received emails with conversation threading grouped by subject and contact
• Compose: Write and send emails with subject, body, to/CC/BCC fields
• Templates: Create reusable email templates for quick access when composing
• Folders: All Mail, Sent, Drafts, Failed
• Search: Find emails by subject, sender, recipient, or body content
• Open Tracking: Outbound emails include a tracking pixel. A green "Opened" badge shows when recipients open your email, with open count and timestamp
• Signature: Set up your email signature in Settings — it's automatically appended to every outgoing email
• Drafts: Save emails as drafts and send later

Email requires SMTP or SendGrid configuration in Settings before sending.

Access the AI Assistant from the sidebar or the top-right button on any page. The AI panel slides in from the right without blocking your current work.

Features:

• Multi-turn conversations with full chat history
• Context-aware: the AI has access to your CRM data (contacts, deals, tasks, pipeline stats)
• Create new conversations or load previous ones
• Ask questions like "Show my pipeline summary", "What deals are closing this week?", or "Draft a follow-up email for John"

Go to Intelligence > Automations to create automated workflows. The visual workflow builder uses a 3-step process:

1. Trigger: What starts the workflow — Contact Added, Deal Stage Changed, Deal Created, Email Received, Task Completed, or Tag Added
2. Conditions: Optional filters to narrow when the workflow fires
3. Actions: What happens — multiple actions can be chained together

Manage workflows from the list view: toggle active/inactive, view execution history, monitor run counts. Rate limiting prevents infinite loops (max depth of 3, configurable max runs per contact).

The Dashboard is your central analytics hub. All data responds to the date range selector in the toolbar.

Primary KPIs (4 cards):

• Pipeline Value — total open pipeline with deal count
• Won Deals — value with percentage change vs previous period
• Lost Deals — value with count
• Win Rate — conversion percentage

Secondary KPIs (6 cards):

• Total Contacts (+ new in period)
• Total Companies
• Total Deals
• Pending Tasks
• Overdue Tasks (clickable — jumps to task list)
• Emails Sent in period

Charts:

• Pipeline by Stage (bar chart)
• Pipeline Funnel (horizontal bar)
• Revenue Trend (line + bar, auto-groups daily/weekly/monthly based on date range)
• Activity by Type (stacked bar)

Additional Sections:

• Top 5 largest open deals with value, stage, and contact
• Upcoming tasks by due date
• Recent activity feed

Date Presets: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or Custom Range.

Actions: Print the dashboard or export as PDF.

Go to any list page (Contacts, Companies) and click "Import CSV". The import process:

1. Upload a UTF-8 encoded CSV file
2. Preview the first 5 rows and map CSV columns to CRM fields (auto-suggested)
3. Choose duplicate handling: Skip Duplicates or Update Duplicates
4. Review duplicate counts (existing matches + in-file duplicates)
5. Run the import and view summary statistics

Click "Export CSV" on any list page to download all records in that section as a CSV file.

Go to System > Settings to configure your account.

Profile:

• First Name, Last Name, Company Name, Phone, Timezone
• Email is read-only (set during account creation)

Change Password:

• Enter current password, then new password (minimum 8 characters) and confirm

Outbound Email (SendGrid):

• Sending address is auto-generated from your account email and cannot be changed
• Set your Display Name (shown as the sender name)
• Send a test email to verify delivery

Outbound Email (SMTP — if SendGrid not enabled):

• SMTP Host, Port, Security (STARTTLS/SSL/None)
• Username, Password
• From Name, From Email
• Send a test email to verify your SMTP connection

Email Signature:

• Compose your email signature with basic HTML formatting
• Live preview shows how it will appear
• Signature is automatically appended to all outgoing emails

Go to System > Trash to view all deleted records. When you delete a contact, company, deal, or task, it's moved to the Trash instead of being permanently removed.

From the Trash page you can:

• View all deleted records with type, name, and deletion date
• Filter by record type (Contact, Company, Deal, Task)
• Restore — puts the record back where it was
• Delete Permanently — removes the record forever (cannot be undone)
• Empty Trash — permanently delete all trashed records at once

Tags help you organize and categorize contacts, companies, and deals. When creating or editing a record:

• Type a tag name and press Enter or comma to add it
• Tags appear as color-coded pills that can be removed with the X button
• Autocomplete suggests existing tags as you type
• Each tag gets a consistent color across the system

In detail panels, tags are displayed as clickable pills — click a tag to filter the list by that tag.

The notification bell in the top bar shows your unread count. Notifications are generated for:

• New emails received
• Overdue tasks and tasks due soon
• Deal stage changes
• Workflow executions
• Contact additions

Click the bell to view all notifications. Mark individual notifications as read, or use "Mark All Read" to clear them.

To ensure platform stability, the following rate limits apply per user:

• Sending emails: 50 per hour, 200 per day
• AI Assistant messages: 60 per hour
• Login attempts: 10 per 15 minutes
• Bulk deletions: 5 per hour
• CSV imports: 10 per hour
• CSV exports: 20 per hour
• API requests (general): 300 per minute

If you hit a rate limit, wait a moment and try again. A "Too many requests" message will appear.

Where do I access my CRM?
Log in at eaglesim.appserviceportal.com/crm with the email and password you created during setup.

What's the difference between Contacts, Companies, and Deals?
Contacts are individual people. Companies are organizations (contacts can be linked to companies). Deals are sales opportunities tied to contacts and companies — track them through pipeline stages from Lead to Won/Lost.

How do I track my sales pipeline?
Go to Deals to see your pipeline in kanban or list view. Drag deals between stages, set values and probabilities, and monitor everything from the Dashboard.

Can I send emails from the CRM?
Yes. Configure your email in Settings (SendGrid or SMTP), then go to Email to compose, send, and track emails. Open tracking shows when recipients read your messages.

How do I know if someone opened my email?
Outbound emails include automatic open tracking. A green "Opened" badge appears in your inbox, showing how many times the email was opened and when.

I accidentally deleted a record. Can I get it back?
Yes. Go to System > Trash. All deleted records are kept there. Click "Restore" to recover any record.

How do task reminders work?
The system automatically checks for overdue and upcoming tasks every 5 minutes. You'll see a notification badge and toast alerts for overdue tasks. Overdue tasks are highlighted in red in your task list.

Can I import my existing data?
Yes. Click "Import CSV" on the Contacts or Companies page. Upload your CSV file, map the columns, choose how to handle duplicates, and import. The system shows duplicate warnings before importing.

What are Automations?
Automations let you create if-this-then-that workflows. For example: when a deal stage changes to "Won", automatically create a follow-up task. Set triggers, conditions, and actions using the visual workflow builder.

How do I use the AI Assistant?
Click "AI Assistant" in the sidebar or the sparkle icon in the top bar. Ask questions about your CRM data, request summaries, or get help drafting emails. The AI has context about your contacts, deals, pipeline, and recent activity.

How do I set up my email signature?
Go to Settings and scroll to the "Email Signature" section. Write your signature (HTML supported), preview it, and save. It will automatically appear at the bottom of every outgoing email.

Is there a limit on how many emails I can send?
Yes. You can send up to 50 emails per hour and 200 per day. This protects deliverability and prevents abuse.

How do I get support?
Contact Eagle Sim support through the website if you have questions or issues with your CRM system.

• A Record: Points your domain to an IP address (e.g. for hosting).
• CNAME: Points a subdomain to another domain name (e.g. shop.yoursite.com -> shops.myshopify.com).
• MX Record: Controls where your emails are delivered.
• TXT Record: Used for verification (Google, Facebook) and email security (SPF/DKIM).

Enter the country or region where you need data coverage. Options include individual countries (like France, Japan, or United States) and multi-country regional plans (like Europe 40+ areas, Asia 20+ areas, or Global 130+ areas).

Select a data plan based on your needs. Plans vary by:

Data Amount — Daily allowance (e.g., 500MB/day, 1GB/day, 2GB/day)

Duration — How many days the plan is valid (e.g., 5 days, 10 days, 30 days)

Coverage — Single country or multi-country regional coverage

Review your order, apply a promo code if you have one, and submit payment. Your E-SIM will be delivered instantly via email.

After purchase, you'll receive an email containing:

QR Code — Scan this to install your E-SIM

SM-DP+ Address & Activation Code — For manual installation if needed

Usage Check Link — Check your remaining data anytime

Installation Instructions — Step-by-step guide for your device

The easiest way to install your E-SIM:

1. Open your phone's camera
2. Point it at the QR code from your email
3. Tap the notification that appears
4. Tap Add Cellular Plan or Install
5. Follow the on-screen prompts to complete setup

If scanning doesn't work, enter the details manually:

On iPhone:

1. Go to Settings > Cellular > Add eSIM
2. Tap Use QR Code > Enter Details Manually
3. Enter the SM-DP+ Address from your email
4. Enter the Activation Code from your email
5. Tap Next and follow the prompts

On Android:

1. Go to Settings > Network & Internet > SIMs
2. Tap Add or Download SIM
3. Select Enter code manually
4. Enter the SM-DP+ Address and Activation Code
5. Tap Confirm and follow the prompts

You can install your E-SIM up to 30 days before your trip. The data plan won't start until you first connect to a network at your destination.

1. Install the E-SIM while you still have WiFi
2. Keep the E-SIM turned off until you arrive
3. The plan activates when you first connect abroad

1. Go to Settings > Cellular (iPhone) or Settings > Network & Internet > SIMs (Android)
2. Turn ON your E-SIM line
3. Enable Data Roaming for the E-SIM
4. Turn OFF data roaming for your home SIM (to avoid charges)
5. Wait up to a few minutes to connect

First-time connection may take up to an hour in some locations. If you don't connect immediately, restart your phone.

Day Pass plans give you a set amount of high-speed data each day:

Example: Europe 500MB/Day for 5 Days

• 500MB of high-speed 4G/LTE/5G data per day
• After using 500MB, you still get unlimited data at slower 2G speeds (255-512 Kbps)
• Data resets every 24 hours at midnight
• Plan lasts for 5 days total from first connection

Monitor how much data you've used:

Method 1: Usage Link

Click the usage check link from your email to see real-time stats

Method 2: Phone Settings

Go to Settings > Cellular > Cellular Data Usage to view consumption

Note: Usage updates may not be instant — allow time for the system to sync.

Most E-SIM plans support hotspot sharing, allowing you to share your data connection with other devices like laptops or tablets.

On iPhone:

Go to Settings > Personal Hotspot and turn it on

On Android:

Go to Settings > Network & Internet > Hotspot & Tethering

APN settings are configured automatically for most devices and destinations. You typically don't need to change anything.

Go to Settings > Cellular > Cellular Data Network

In the APN field, enter: vmobile.jp

Make sure Data Roaming is turned ON for your E-SIM

Your phone must be E-SIM compatible and carrier unlocked to use an E-SIM.

iPhone — iPhone XR and newer (iPhone XS, 11, 12, 13, 14, 15, 16 series)

Google Pixel — Pixel 3 and newer

Samsung Galaxy — Galaxy S20 and newer, Galaxy Z Fold/Flip series

Other Brands — Many newer models from Motorola, OnePlus, Oppo, and others

1. Go to Settings > General > About
2. Scroll down and look for EID
3. If you see a 32-digit EID number, your iPhone supports E-SIM

1. Go to Settings > Network & Internet
2. Look for SIM or Mobile Network options
3. If you see Add eSIM or Download SIM, your device supports E-SIM

Your phone must be unlocked from your carrier to use an E-SIM from another provider. If your phone was purchased outright or your contract is complete, it's likely unlocked. Contact your carrier if you're unsure.

If you've installed the E-SIM but can't get online:

1. Go to Settings > Cellular > Cellular Data
2. Select your E-SIM as the data line
3. Make sure Data Roaming is ON for the E-SIM
4. Check for signal bars — if none, restart your phone
5. Try manually selecting a network: Settings > Cellular > Network Selection > turn off Automatic and choose a carrier
6. Turn off any VPN
7. Toggle the E-SIM OFF and back ON

If the QR code won't scan or installation fails:

1. Make sure your device is E-SIM compatible
2. Confirm your phone is carrier unlocked
3. Check you have a stable WiFi or data connection
4. Verify the QR code hasn't already been installed on another device
5. Try manual installation using the SM-DP+ Address and Activation Code

If you delete your E-SIM by mistake:

1. You can reinstall it by scanning the same QR code again
2. The QR code only works on the same device it was originally installed on
3. You cannot transfer a deleted E-SIM to a different device

One Device Only — Each QR code can only be installed on one device. Once installed, it's locked to that device.

No Transfers — An activated E-SIM cannot be moved to a new phone.

30-Day Install Window — Install your E-SIM within 30 days of purchase. The data plan starts when you first connect.

No Top-Ups — Plans cannot be extended or topped up. Purchase a new plan if you need more data.

On dual-SIM phones, you can use your E-SIM alongside your regular SIM:

Home SIM — Keep for calls and texts (turn off data roaming to avoid charges)

E-SIM — Use for affordable mobile data while traveling

Go to Settings > Cellular to manage which SIM is used for calls, texts, and data.

5G speeds are available in select countries including:

United States, United Kingdom, Germany, France, Spain, Italy, Japan, South Korea, Australia, Singapore, and more.

Network availability depends on local carrier coverage. Your device will automatically connect to the fastest available network (5G/4G/LTE/3G).

What is an E-SIM? An E-SIM is a digital SIM card built into your phone. Instead of inserting a physical SIM, you scan a QR code to download your cellular plan.

Can I use my regular SIM at the same time? Yes. On dual-SIM phones, keep your home SIM for calls and texts while using the E-SIM for data.

How many E-SIMs can I store? iPhones can store up to 10 E-SIMs; Android devices typically store 5-7. Only one E-SIM can be active at a time.

Can multiple phones use the same QR code? No. Each QR code is tied to one device and can only be scanned once.

What happens if I use all my high-speed data? You'll still have unlimited data at reduced 2G speeds (255-512 Kbps) until the daily reset.

Can I reinstall a deleted E-SIM? Yes, scan the original QR code again on the same device. It cannot be installed on a different device.

Can I transfer my E-SIM to a new phone? No. Once activated, an E-SIM cannot be transferred. If you haven't activated it yet, you can install it on a different device.

Choose the social media platform you want to boost (Instagram, Facebook, YouTube, TikTok, etc.) and select the specific service you need, such as followers, likes, views, or comments.

Provide the required information for your order:

1. Profile URL or Post Link: Direct link to your profile or the specific post you want to boost.
2. Quantity: How many followers, likes, views, or other engagement you want.
3. Email Address: Where you'll receive order updates and confirmations.

Review your order summary, apply a promo code if you have one, and submit payment. Your order will begin processing immediately.

Most orders start delivering within minutes of purchase. The full quantity is delivered gradually over time to appear natural and organic.

We never ask for your password. All we need is your public profile URL or post link. Your account credentials stay completely private and secure.

You can purchase services for any of the networks below:

• Instagram — Followers, Likes, Comments, Views, Story Views
• Facebook — Page Likes, Post Likes, Shares, Followers
• YouTube — Subscribers, Views, Watch Hours, Likes, Comments
• TikTok — Followers, Views, Likes, Shares
• X (Twitter) — Followers, Retweets, Likes
• LinkedIn — Connections, Followers, Engagement
• Pinterest — Followers, Repins, Board Followers
• Telegram — Channel Members, Post Views

• Followers & Subscribers — Grow your audience and social proof
• Post & Video Likes — Boost engagement on your content
• Comments — Add social interaction to your posts
• Video Views — Increase view counts on videos and reels
• Story Views — Get more eyes on your stories
• Shares & Retweets — Expand your content's reach
• Watch Hours — Build toward monetization requirements
• Page Likes — Grow your business page presence

• Full quantity is spread over hours or days depending on order size
• Delivery starts within minutes of order confirmation
• Progress appears organic to protect your account
• Larger orders may take longer to complete fully

You can monitor your order progress through your account dashboard. Order status will show as Processing, In Progress, or Completed.

All services are designed to boost your social proof and credibility. We use high-quality sources that help establish trust and encourage organic growth from real users.

Many of our key services include a refill guarantee. If you experience any drop within the guarantee period, we'll replenish the lost count for free at no additional charge.

• Correct Links Only — Double-check that your profile URL or post link is accurate before submitting
• Public Account Required — Your profile or post must be public for delivery to work
• No Password Sharing — We will never ask for your login credentials
• One Order at a Time — For best results, allow current orders to complete before placing new ones for the same profile

• Keep your profile public during delivery
• Don't change your username while an order is in progress
• Ensure the post or profile link is correct and accessible
• Allow time for full delivery before assessing results

• Verify your profile or post is set to public
• Check that the link you provided is correct and accessible
• Confirm you haven't changed your username since ordering
• Allow up to 24 hours for delivery to begin on larger orders
• Contact support if no progress after 24 hours

In rare cases, an order may fail due to:

• Private profile or post
• Incorrect or broken link
• Account restrictions or limitations
• Username change during processing

Failed orders are automatically refunded to your account balance.

Is this safe for my account? Yes. We never ask for your password and only need your public profile or post URL. Our delivery methods are designed to look natural and keep your account safe.

How fast will I see results? Most orders begin delivering within minutes. The full quantity is delivered gradually over time to appear natural and organic.

Are the followers real people? We provide high-quality profiles designed to boost your social proof and credibility. They help establish trust and encourage organic growth from real users.

What if followers or likes drop? Our key services include a refill guarantee. If you experience any drop within the guarantee period, we'll replenish the lost count for free.

Do you need my password? Never. We will never ask for your password. All services are delivered using only your public profile URL or post link.

What if my order doesn't complete? In the rare case an order can't be fulfilled (e.g., private account or incorrect link), you'll receive a full refund automatically.

Can I order for multiple accounts? Yes. Simply place separate orders with the correct profile URL for each account you want to boost.

How do I get support? Contact Eagle Sim support through the website if you have questions or issues with your order.

Review your order, apply a promo code if you have one, and submit payment. Your VPN account will be activated within minutes and your login credentials will be sent to your email.

Download the VPN app for your device:

Windows: Download

Mac: Download

Linux: Download

Android (APK): Download

Android (Google Play): Download

iPhone & iPad (App Store): Download

Fire TV / Android TV (APK): Download

1. Download and install the app for your device
2. Open the app and enter your VPN username and password
3. Select a server location (or use the recommended server)
4. Tap Connect

That's it — you're now protected.

For the fastest speeds, connect to a server closest to your physical location. To access content from a specific country, connect to a server in that region. The app will show you available servers and their current load.

If you experience slow speeds or connection issues, try changing the protocol in the app settings. Available protocols include:

OpenVPN (UDP) — Best for speed

OpenVPN (TCP) — Best for reliability

IKEv2 — Best for mobile devices

L2TP/IPsec — Wide compatibility

PPTP — Legacy support

Your account supports up to 10 simultaneous connections. Install the app on your phone, laptop, tablet, TV, and more — all can be connected at the same time with a single account.

If you need to configure L2TP/IPsec manually on any device, use these details:

Server: Use any server address from the app

Username: Your VPN username

Password: Your VPN password

Secret/Pre-Shared Key: 321inter

For manual IKEv2 configuration:

Server: Use any server address from the app

Remote ID: The server address you're connecting to

Local ID: Your VPN username

Username: Your VPN username

Password: Your VPN password

Military-Grade Encryption — Your data is protected with state-of-the-art encryption on any network

Global Server Network — Connect to servers worldwide for fast, reliable access to content from anywhere

Zero Logs Policy — We don't track, store, or sell your browsing activity

Unlimited Bandwidth — Stream, download, and browse without speed throttling or data caps

P2P & Torrenting Supported — Fully supported on all servers with complete privacy

10 Simultaneous Connections — Protect all your devices with one account

1 Gbps Server Speeds — High-speed servers for optimal performance

If you're experiencing slow speeds, try these steps:

1. Connect to a server closer to your location
2. Switch to a different protocol (OpenVPN UDP is usually fastest)
3. Try a different server in the same region
4. Check your base internet speed without VPN

If you can't connect:

1. Check that your username and password are entered correctly
2. Try switching between protocols in the app settings
3. Restart the app and try again
4. Check your internet connection without VPN
5. Try a different server location

How many devices can I use? You can connect up to 10 devices simultaneously with a single account.

How do I find my password? Your password was sent to your email when you purchased the VPN. Check your inbox and spam folder for the welcome email.

Can I use it for streaming? Yes. Unlimited bandwidth and global servers let you stream without buffering or restrictions.

Is torrenting allowed? Yes, P2P and torrenting is fully supported on all servers.

Do you keep any logs? No. We operate a strict zero-logs policy — no connection logs, no usage logs, nothing.

How fast is the connection? All servers are connected via 1 Gbps ports. For best speeds, connect to a server closest to your location.

What protocols are supported? OpenVPN (UDP/TCP), IKEv2, L2TP/IPsec, and PPTP.